1. Acceptance of these terms
By accessing or using OverwatchOS, you agree to these Terms of Service and any order, subscription, or other agreement that references them. If you do not agree, do not access or use the website or service. If you use the service for an organization, you represent that you have authority to bind that organization, and “you” includes that organization.
2. Eligibility
You must be legally able to enter into a binding agreement to use the service. You may use the service only in compliance with these terms and all applicable laws, regulations, and third-party platform rules.
3. Description of the service
OverwatchOS is an AI revenue operating system designed to assist individual sellers with revenue work. The service may provide automation, intelligence, analysis, organization, drafting, recommendations, and workflow support related to sales activity. Features may change, and not every feature is available in every plan or environment.
The service is an assistive tool. It does not replace professional judgment, customer-facing responsibility, legal review, or the requirements of connected platforms.
4. Accounts and access
You are responsible for providing accurate account information, safeguarding credentials, and promptly notifying us of suspected unauthorized use. You may not share account credentials except as expressly allowed by the applicable subscription. You are responsible for activity conducted through your account by you and users you authorize.
5. Authorized use
Subject to these terms and any applicable subscription, OverwatchOS grants you a limited, non-exclusive, non-transferable, revocable right to access and use the service for your internal business purposes. This right does not include resale, sublicensing, reverse engineering, or use beyond the service’s intended functionality.
6. AI-generated recommendations
The service may generate recommendations, summaries, drafts, analyses, or other outputs using artificial intelligence. AI outputs may be incomplete, inaccurate, outdated, unsuitable for a particular audience, or otherwise unreliable. You must independently review and verify outputs before relying on them or using them in business, legal, financial, customer, employment, or other consequential decisions.
7. Human approval and control
You retain control over actions taken through the service. You are responsible for setting appropriate permissions, reviewing proposed actions, and providing required human approval before any outreach, data change, transaction, or other action is carried out. Do not configure or use the service to remove meaningful human oversight where review is appropriate.
8. Customer responsibility
You retain responsibility for your final business decisions, customer communications, representations, and the actions you authorize. You are responsible for determining whether the service, outputs, and any proposed action are appropriate for your business and for obtaining any necessary consents, notices, approvals, and permissions.
9. Connected third-party services
The service may allow connections to third-party services such as CRMs, email providers, LinkedIn, and other platforms. Your use of a third-party service is governed by that provider’s terms and privacy policy. You are responsible for maintaining the necessary accounts, permissions, and credentials, and for complying with all applicable platform terms.
OverwatchOS does not control third-party services and is not responsible for their availability, actions, content, security, or policy changes. In particular, you are responsible for complying with LinkedIn and other platform terms when you connect or use those platforms with the service.
10. Customer data
You retain all rights you have in data, content, contacts, records, and other information you provide to or make available through the service (“Customer Data”). You grant OverwatchOS the limited rights necessary to host, process, transmit, and display Customer Data solely to provide, secure, support, and improve the service, and as otherwise permitted by these terms or applicable law.
You represent that you have the necessary rights, notices, and permissions to provide Customer Data and instruct us to process it. You are responsible for the accuracy, quality, and legality of Customer Data and the means by which you acquired it.
11. Acceptable use and prohibited uses
You may not use the service, or permit others to use it, to:
- send spam, deceptive, abusive, or unlawful outreach, or violate CAN-SPAM, TCPA, CASL, GDPR, or other applicable communications and privacy laws;
- violate the terms, policies, rate limits, or technical restrictions of a third-party service or platform;
- infringe, misappropriate, or violate another person’s rights, including privacy, publicity, confidentiality, or intellectual-property rights;
- introduce malware, interfere with the service, bypass security controls, probe for vulnerabilities, or access data without authorization;
- use the service for unlawful discrimination, harassment, fraud, or other harmful activity; or
- reverse engineer, decompile, copy, frame, mirror, or create a competing product from the service except where prohibited by law.
12. Intellectual property
OverwatchOS and its licensors retain all rights, title, and interest in the website, service, software, documentation, designs, trademarks, and related materials, excluding Customer Data. No rights are granted except those expressly stated in these terms. You may not use OverwatchOS names, logos, or trademarks without prior written permission.
13. Customer content and AI outputs
You are responsible for Customer Data and for any content you publish, send, or act on using the service. As between you and OverwatchOS, and to the extent permitted by law, you may use AI outputs generated for you through the service. AI outputs may not be unique, may resemble outputs provided to other users, and may be subject to third-party terms or restrictions. You must review outputs for accuracy, lawfulness, and suitability before use.
14. Subscriptions, billing, recurring payments, cancellation, and pricing changes
Paid features may be offered on a subscription basis. By starting a paid subscription, you authorize the applicable payment method to be charged on a recurring basis at the then-current price and interval disclosed at purchase, until canceled. Taxes may apply unless stated otherwise.
You may cancel recurring service before the next renewal date using the method provided in the service or by contacting us. Unless required by law or stated otherwise in writing, payments are nonrefundable and cancellation takes effect at the end of the current paid period. We may change prices or subscription features prospectively by providing reasonable notice before a renewal or as otherwise permitted by applicable law.
15. Beta features
We may make features available that are identified as beta, preview, experimental, or similar. Beta features may be changed, suspended, or discontinued at any time and may not be suitable for production use. They are provided on an “as is” basis to the fullest extent permitted by law.
16. Service availability
We aim to operate and improve the service, but do not promise that it will be uninterrupted, error-free, secure at all times, or available in every location or on every device. We may modify, maintain, suspend, or discontinue all or part of the service as reasonably necessary.
17. No guaranteed results
OverwatchOS does not guarantee quota attainment, meetings, pipeline, closed revenue, conversion rates, customer responses, or AI accuracy. Sales outcomes depend on many factors outside the service, including your judgment, market conditions, customer behavior, data quality, and execution. Any examples, estimates, or statements about potential outcomes are illustrative only and are not promises or guarantees.
18. Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE, SERVICE, BETA FEATURES, AND AI OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” OVERWATCHOS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.
19. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, OVERWATCHOS AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF OVERWATCHOS AND ITS SUPPLIERS FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO OVERWATCHOS FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
20. Indemnification
You will defend, indemnify, and hold harmless OverwatchOS and its suppliers from claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from or related to your Customer Data, your use of the service, your violation of these terms or applicable law, or your infringement or violation of a third party’s rights.
21. Termination
You may stop using the service at any time. We may suspend or terminate access if we reasonably believe you have violated these terms, created risk for OverwatchOS or others, failed to pay amounts due, or if required by law. Upon termination, your right to use the service ends. Sections that by their nature should survive termination will survive, including provisions regarding intellectual property, disclaimers, limitations of liability, indemnification, and governing law.
22. Changes to these terms
We may update these terms from time to time. We will post the updated terms on this page and revise the “Last updated” date. If a change is material, we may provide additional notice where reasonably practicable. Continued use after updated terms take effect constitutes acceptance to the extent permitted by law.
23. Governing law and disputes
These terms are governed by the laws of the jurisdiction in which the operating entity is organized, to be specified, without regard to conflict-of-law rules. Any venue, dispute-resolution process, and related terms will be specified by the operating entity as appropriate. Nothing in these terms limits rights that cannot lawfully be limited.
24. Contact
Questions about these terms can be sent to OverwatchOS at karl@quotabuster.net.